Frequently Asked Questions (FAQ)

ActiveKneeCare™

1. What is ActiveKneeCare™?

ActiveKneeCare™ provides innovative knee-care technology designed to reduce pain, improve mobility, and accelerate recovery using targeted heat and vibration therapy. Our mission is to make effective, non-invasive knee relief accessible to everyone.

2. How does the ThermaKnee™ device work?

ThermaKnee™ combines therapeutic heat, soothing vibration, and ergonomic compression to:

  • Increase blood circulation

  • Reduce stiffness and soreness

  • Support joint mobility

  • Aid post-exercise recovery
    This allows users to experience fast, comfortable relief from knee pain at home or on the go.

3. Is the device safe to use?

Yes. ThermaKnee™ is CE-certified, meaning it meets EU safety, health, and environmental protection standards.
It includes multiple built-in safety features such as:

  • Temperature control

  • Automatic shut-off

  • Overheating protection

  • Soft, skin-safe materials

Always follow the instructions provided in the user manual.

4. Who can use ThermaKnee™?

Our device is suitable for:

  • Athletes

  • Gym-goers

  • People with knee discomfort

  • Individuals recovering from strain or stiffness

If you have a serious medical condition, implanted medical device, or you’re unsure, consult a healthcare professional before use.

5. Do you offer a trial period?

Yes! All customers receive a risk-free trial.
Try ThermaKnee™ for up to 30 days. If you’re not satisfied, you can return it — no questions asked.

6. What is your return policy?

We offer a 30-day money-back guarantee.
If the product does not meet your expectations, simply contact us at activekneecare@gmail.com within 30 days of receiving your order.
Once your return is approved and processed, you will receive a full refund.

7. What do customers say about your product?

We are proud to have thousands of positive reviews from athletes, active individuals, and people suffering from knee discomfort.
Customers consistently praise:

  • Fast pain relief

  • High comfort

  • Easy, intuitive use

  • Reliable quality and performance

We display verified customer reviews directly on our website.

8. Do you donate to any cause?

Yes. We donate 10% of our profits to support research and initiatives focused on knee injuries in young women, including prevention, rehabilitation, and education.
Your purchase directly contributes to helping young women stay active, healthy, and pain-free.